Customer Experience Agent
Whatnot(2 days ago)
About this role
Whatnot is a rapidly growing live shopping platform that is redefining e-commerce through community, shopping, and entertainment. The company is looking for a customer support professional to ensure a high-quality user experience by resolving customer issues efficiently and effectively.
Required Skills
- Customer Service
- Ecommerce
- Order Management
- Problem Solving
- Communication
- CRM Systems
- Japanese
- English
- Process Improvement
- Support
Qualifications
- Bachelor's Degree
About Whatnot
whatnot.comWhatnot is an innovative live shopping marketplace that enables users to shop, sell, and connect over their favorite collectibles and items. With over 250 categories ranging from sneakers and electronics to fashion and Pokémon cards, Whatnot creates a vibrant community for enthusiasts and collectors alike. The platform combines live auction features with a user-friendly interface, making it easy for individuals to participate in the thriving resale market. Join Whatnot today to explore unique products and connect with like-minded individuals.
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