Xcellink Pte Ltd
A Helpdesk Engineer at a leading logistics company providing front-line technical support for customers using web, e-commerce, CRM, and logistics applications. The role focuses on resolving software issues via email, phone, and live chat while promoting application adoption and collecting user feedback to inform improvements.
Headquarters
Singapore, Central Region, Singapore
Company Size
201-500 employees
Founded
1995
Xcellink Pte Ltd is a Singapore-based professional services firm established in 1993, specializing in ICT operations management for high-growth global companies, local enterprises, and government-linked corporations. The company offers a comprehensive suite of services including managed operations, workforce augmentation, talent and executive search, HR management, scheduling enablement (W.I.S.E), process automation, project management, and IT consulting. With over two decades of experience and more than SGD$150 million in operations management services delivered, Xcellink connects human capital and technology partnerships to help organizations achieve business transformation and operational excellence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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