Helpdesk Engineer - ST-FNW240531 013/01
Xcellink Pte Ltd(1 year ago)
About this role
A Helpdesk Engineer at a leading logistics company providing front-line technical support for customers using web, e-commerce, CRM, and logistics applications. The role focuses on resolving software issues via email, phone, and live chat while promoting application adoption and collecting user feedback to inform improvements.
Required Skills
- Technical Support
- Troubleshooting
- Customer Engagement
- User Education
- Feedback Documentation
- Web Applications
- Ecommerce
- CRM
- Live Chat
- Phone Support
+1 more
About Xcellink Pte Ltd
xcellinkgroup.comXcellink Group is a comprehensive service provider specializing in technology and digital transformation solutions. They offer a wide range of managed services, including cloud computing, cybersecurity, and data analytics, catering to clients across various industries. With a focus on innovation and efficiency, Xcellink aims to empower businesses to thrive in a digital-first world by leveraging advanced technologies and strategic partnerships. The company is committed to delivering high-quality services that drive growth and operational excellence for its clients.
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