MidAmerican Energy Company
MidAmerican Energy Company is seeking a Customer Experience Agent to serve as the voice of the company, supporting residential customers with billing, service orders, and emergency situations. This on-site role in Davenport, Iowa, involves handling customer inquiries, resolving billing issues, and dispatching front-line crews within a fast-paced, tech-enabled environment. The position requires comprehensive training and a commitment to delivering exceptional service as part of the company's core culture.
MidAmerican Energy Company serves 829,000 electric customers in Iowa, Illinois and South Dakota, and 803,000 natural gas customers in Iowa, Illinois, Nebraska and South Dakota.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MidAmerican Energy Company.
MidAmerican Energy Company didn’t post a salary, so this is our estimate from similar listings.