cencosud
The Customer Experience Analyst at CencoMalls supports the management and continuous improvement of customer and tenant experiences through data analysis, survey coordination, and monitoring satisfaction indicators. The role involves generating insights to support decision-making and standardizing experience initiatives across the region. This position focuses on identifying opportunities for improvement and collaborating with cross-border teams to enhance service quality.
Cencosud is a leading Chilean-based retail conglomerate operating multi-format stores across Latin America, including supermarkets, hypermarkets, home-improvement outlets and department stores. Its portfolio includes well-known banners such as Jumbo, Santa Isabel, Easy and Paris, and it also manages shopping center operations (Cenco Malls) and complementary financial and loyalty services. With operations in several Latin American countries, Cencosud focuses on omnichannel retailing, customer experience and broad product assortments. The company highlights corporate governance, ethics and sustainability as part of its business strategy.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for cencosud.
cencosud didn’t post a salary, so this is our estimate from similar listings.
19% above the average for this role
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