ReSource Pro
ReSource Pro is seeking a Customer Experience Analyst to provide front-line customer service support for clients via phone, email, and chat. This customer-facing role involves handling inquiries professionally, documenting work in client systems, and collaborating with peers to meet client needs. The position requires strong communication skills and a commitment to delivering exceptional service.
Headquarters
New York, New York, United States
Company Size
5001-10000 employees
Founded
2004
ReSource Pro is an insurance operations optimization and outsourcing partner serving carriers, MGAs, wholesalers, and retail agencies. They provide tailored BPO and BPM services combined with AI-driven automation, technology integration, and insurance consulting to streamline core operational and compliance workflows. Clients choose ReSource Pro for its deep insurance domain expertise and focus on delivering measurable efficiency and regulatory improvements without disrupting legacy systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ReSource Pro.
17% below the average for this role
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