Bold
A Bilingual Customer Experience Associate at Bold supports Medicare members by conducting outreach and managing customer inquiries to increase enrollment and program completion rates. The role involves daily communication via phone, text, and email, and acting as a hub for all member questions.
Bold is a digital health platform that delivers personalized, science‑backed workouts designed to reduce fall risk—primarily for older adults. Users start with a free 1‑minute assessment of strength, mobility, and balance, and receive tailored exercise plans to improve stability and function. Bold also partners with health plans to drive better clinical outcomes, higher member satisfaction, and improved quality metrics such as Star Ratings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bold.
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