Member Experience Associate (Bilingual; Spanish) (Remote)
Age Bold
About this role
A Member Experience Associate at Bold supports Medicare members by conducting outreach to increase enrollment and program completion rates through phone, text, and email. The role focuses on high volume outreach and maintaining customer satisfaction.
Skills
About Age Bold
agebold.comBold is a digital health platform that delivers personalized, science‑backed workouts designed to reduce fall risk—primarily for older adults. Users start with a free 1‑minute assessment of strength, mobility, and balance, and receive tailored exercise plans to improve stability and function. Bold also partners with health plans to drive better clinical outcomes, higher member satisfaction, and improved quality metrics such as Star Ratings.
Recent company news
Los Angeles Business JournalBold Raises $17M in Second Round
Sep 18, 2023
ForbesAge Bold: A Startup Joins With Freelancers To Revolutionize Seniors’ Health
Feb 5, 2020
MastercardMastercard Recognized as Top Growing Brand by Interbrand #BGB2019
Oct 17, 2019
Bold Journey MagazineParham Shariatzadeh on Rebuilding Business Strategy for the AI Age
3 weeks ago
autoevolutionThis 1927 Stutz AA Vertical Was the Fastest American Production Car Back in the Day
Sep 29, 2025
About Age Bold
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Age Bold.
Salary
$42k – $48k
per year
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