Customer Experience Associate - Contractor

The Consumer Experience team assists with Dealer and Customer issue resolution through an investigative-based role requiring unbiased decision-making and a strong desire to assist consumers one-on-one. This temporary/contract position is part of the Operations department, ensuring dealers and customers receive the best experience possible when interacting with TrueCar. The role involves managing inbound requests across multiple channels, maintaining customer data integrity, and providing real-time feedback on communication trends.