carfax
Join Team CARFAX as a Customer Support Specialist to serve as the trusted voice for Dealer customers, providing accurate information and resolving inquiries related to vehicle history data and services. The role involves handling inbound calls and emails, guiding dealers through CARFAX products, and collaborating with internal teams to ensure a seamless customer experience. This position aims to enhance customer satisfaction by gathering feedback and maintaining accurate records of interactions.
Headquarters
Centreville, Virginia, United States
Company Size
1001-5000 employees
Founded
1986
CARFAX is a vehicle information company that provides VIN-based vehicle history reports and tools to help consumers and businesses shop, buy, own, and sell cars with confidence. It aggregates data from thousands of sources—service and repair records, title and odometer readings, accident and salvage reports, recalls, and more—to surface prior damage, ownership history, and mileage issues. CARFAX supplies consumer reports, dealer services, certified vehicle listings, and ownership resources across the US, Canada, and Europe. Buyers and sellers rely on CARFAX for transparency to reduce the risk of costly hidden problems when purchasing used vehicles.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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