Indigo
As a Customer Experience Agent (CXA) Level 1 at Indigo Insurance Agency, you will ensure exceptional service for clients and claimants by processing new business, renewals, and cancellations. Your role involves guiding clients through digital payment portals, handling claims reporting, and responding to inquiries across multiple communication channels while adhering to industry regulations.
IndiGo is a low-cost Indian airline offering domestic and international passenger services at competitive fares through its website and mobile app. It operates a large, modern fleet (primarily Airbus A320 family) and emphasizes punctuality, operational efficiency, and simple digital booking. IndiGo also sells ancillary services — baggage, meals, seat selection, and loyalty/offer programs — to customize travel. Headquartered in Gurugram, it is the largest airline in India by market share.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Indigo.
Indigo didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role