O Positiv
The Customer Experience Associate Manager will own end‑to‑end CX operations, manage external partner relationships, and drive data‑backed improvements to support retention and lifetime value. The role involves overseeing KPIs, handling escalations, implementing AI automation, and building reporting and SOPs while collaborating with eCommerce, Retail, Retention, and Finance teams.
Science-backed products for women’s health, from PMS through menopause—hormone balance, vaginal health, gut support & more. Shop trusted women’s vitamins.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for O Positiv.
56% above the average for this role