FIGS Inc
The Quality & Training Manager at FIGS will own the end‑to‑end quality, training, and process improvement engine for the CX team, turning strategy into actionable tools, standards, and habits. The role involves operating the QA platform, designing curriculum, running calibration sessions, and partnering with cross‑functional teams to embed improvements and automation across both in‑house and BPO operations.
Headquarters
Singapore, Central Region, Singapore
Company Size
11-50 employees
Founded
2016
FIGS Inc. helps small business owners transform hustle into sustainable growth through personalized coaching, proven systems, and powerful strategies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FIGS Inc.
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