Customer Experience Associate (Only Cantonese speaker)
NATIONAL(21 days ago)
About this role
The role involves providing digital-first customer support for a global financial trading platform, focusing on delivering excellent client service and improving customer experiences. The associate will handle varied inquiries, work within a high-performing team, and contribute to process improvements, all while supporting the company's growth objectives.
Required Skills
- Customer Service
- Financial Products
- Digital Support
- Communication
- Problem Solving
About NATIONAL
gov.ukGOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.
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