Jam
The Customer Experience Associate provides fast, caring, and reliable front-line support to players across North America, helping them register for recreational sports leagues and resolving issues to ensure a positive experience. This role involves managing player incidents, engaging with participants before, during, and after games, and supporting league and event operations. The position requires strong customer service skills, attention to detail, and the ability to work in a dynamic, sports-focused environment.
Headquarters
Baie-D'urfe, Quebec, Canada
Company Size
501-1000 employees
Founded
1972
JAM is a music-focused distribution company that brings musical instruments, pro audio & lighting, and consumer electronics products to market. They partner with top global brands and handle logistics, warehousing, and market entry so partners can focus on product development. JAM combines large-scale reach and fast distributor centers with specialist, boutique divisions that support live sound, retail, and consumer channels. Rooted in a passion for music, they help get gear into the hands of musicians and into homes, cars, and venues worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Jam.