Stord
The Customer Experience Associate delivers timely and professional support to clients across multiple communication channels, managing standard inquiries and building core case management skills. This foundational role focuses on executing established processes, maintaining accurate documentation, and collaborating with internal teams to ensure client satisfaction. The position operates onsite with a strong emphasis on accountability and adherence to established workflows.
Headquarters
Union City, Georgia, United States
Company Size
1001-5000 employees
Founded
2015
Stord offers fulfillment, warehousing, and transportation for DTC and B2B, plus the integrated software you need to provide your end consumers with the best pre-purchase and post-delivery consumer experience. No matter your product, Stord is ready to power your commerce.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Stord.
6% above the average for this role