Customer Experience Co-ordinator
Universal Business Team(8 months ago)
About this role
The Customer Experience Co-ordinator handles customer enquiries and support requests, acting as the primary link between customers and internal teams to ensure high satisfaction. The role focuses on ownership of customer issues, process improvement, and maintaining accurate records while representing the company professionally.
Required Skills
- Accountability
- Problem Solving
- Decision Making
- Detail Orientation
- Communication
- Organization
- CRM
- Microsoft Excel
- Customer Service
- Sales Support
Qualifications
- A-Level
About Universal Business Team
ubteam.comUBteam is a technology company that specializes in providing software solutions aimed at enhancing team collaboration and productivity in both remote and in-office environments. Their platform combines project management, communication tools, and performance tracking features, enabling teams to work more efficiently and effectively. With a focus on user experience and seamless integration with existing workflows, UBteam aims to empower organizations to achieve their goals and drive innovation.
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