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Customer Experience Consultant - Adelaide at Cushman & Wakefield - ApplyBlast

Customer Experience Consultant - Adelaide

Cushman & Wakefield

4 months ago

Adelaide

Hybrid

Full Time

Junior

0 applicants

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About this role

This role is for an enthusiastic Customer Experience Consultant based in Adelaide to provide exceptional support via phone and email to clients. The position requires accurately logging requests, resolving queries efficiently, and meeting client KPIs to drive overall satisfaction. It includes hybrid working options, comprehensive training for entry-level candidates, and opportunities for career progression within the organization.

Responsibilities

Serve as the first point of contact for incoming client calls
Resolve customer queries efficiently and professionally
Log client requests accurately into internal systems
Deliver high-quality interactions to meet team targets
Support and improve internal monitoring processes

Skills

Qualifications

High School Diploma or equivalentWorking Rights in AustraliaProficient in MS Office

About Cushman & Wakefield

cushmanwakefield.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1917

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Cushman & Wakefield is a leading global commercial real estate services firm that aims to reshape the built environment. With a commitment to innovation and excellence, the company provides a wide range of services, including property leasing, facility management, investment management, and capital markets expertise. Their collaborative approach and focus on sustainable solutions empower clients to maximize the potential of their real estate assets across various markets worldwide.