Customer Services Officer (FX)

New Zealand Couriers is seeking an organized Customer Services Officer to serve as the primary point of contact for customers at their Wellington branch. The role involves professionally responding to inquiries via phone, email, and counter, while accurately processing bookings, claims, and freight-related requests. This full-time position requires managing misdirected freight, assisting with reception duties, and collaborating with internal teams to resolve issues efficiently in a fast-paced logistics environment.