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Customer Experience Consultant - Parramatta at Cushman & Wakefield - ApplyBlast

Customer Experience Consultant - Parramatta

Cushman & Wakefield

4 months ago

Parramatta, New South Wales, Australia

Hybrid

Full Time

Junior

0 applicants

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About this role

A Customer Experience Consultant at Cushman & Wakefield serves as the primary point of contact for client inquiries via phone and email, handling an average of 60-70 interactions daily. This entry-level, permanent hybrid role involves resolving queries, logging requests, and maintaining high standards of customer satisfaction within a supportive team environment.

Responsibilities

Handle incoming client calls and email inquiries efficiently
Log client requests accurately into internal systems
Resolve customer queries professionally and timely
Collaborate with the team to meet established KPIs
Support internal processes and improve procedures

Skills

About Cushman & Wakefield

cushmanwakefield.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1917

View Profile

Cushman & Wakefield is a leading global commercial real estate services firm that aims to reshape the built environment. With a commitment to innovation and excellence, the company provides a wide range of services, including property leasing, facility management, investment management, and capital markets expertise. Their collaborative approach and focus on sustainable solutions empower clients to maximize the potential of their real estate assets across various markets worldwide.