Customer Experience Coordinator - Greenville, SC
Veterinary Emergency Group (VEG)(9 months ago)
About this role
The Customer Experience Coordinator at VEG defines and elevates the client journey at a 24/7 veterinary emergency hospital, ensuring compassionate, people-centered care for pets and their owners. This role supports a seamless experience before, during, and after visits while working in a fast-paced, high-stakes clinical environment. The position offers strong opportunities for learning, mentorship, and career growth within a company focused on employee development and wellbeing.
Required Skills
- Customer Service
- Phone Communication
- Email Management
- Text Messaging
- Empathy
- Issue Resolution
- Financial Counseling
- Payment Processing
- Record Keeping
- Multitasking
+4 more
About Veterinary Emergency Group (VEG)
veg.comVeg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.
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