Customer Experience Coordinator - Marietta, GA

Veterinary Emergency Group (VEG)(7 days ago)

Marietta, GA, United StatesOnsiteFull TimeMedior$72,603 - $98,308 (estimated)Customer Experience

About this role

A Customer Experience Coordinator at VEG shapes the overall experience for pet owners and patients at the veterinary emergency hospital, representing the brand across in-person, phone, and digital touchpoints. The role emphasizes empathy, service excellence, and relationship-building while offering strong opportunities for learning and career growth within a 24/7 emergency care environment.

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Required Skills

Customer Service
Communication
Multitasking
Organization
Empathy
Attention To Detail
Practice Management Software
Payment Processing
Emotional Intelligence
Adaptability

About Veterinary Emergency Group (VEG)

veg.com

Veg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.