Customer Experience Coordinator (Part Time) - Alexandria, VA

Veterinary Emergency Group (VEG)(14 days ago)

Alexandria, VA, United StatesOnsiteFull TimeMedior$72,072 - $97,506 (estimated)Customer Service

About this role

A Customer Experience Coordinator at VEG helps shape the overall experience for pet owners and their animals in a veterinary emergency setting. The role emphasizes empathetic, customer-focused engagement across in-person and digital touchpoints and supports the hospital’s mission and culture. This position offers opportunities for professional growth within a rapidly expanding, 24/7 emergency veterinary network.

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Required Skills

Customer Service
Communication
Multitasking
Empathy
Problem Solving
Payment Processing
Computer Proficiency
Practice Management
Detail Orientation
Conflict Resolution

About Veterinary Emergency Group (VEG)

veg.com

Veg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.