Customer Experience Coordinator (Part-Time) - Ralph Ave/Brooklyn, NYC
Veterinary Emergency Group (VEG)
About this role
The Customer Experience Coordinator at VEG shepherds pet parents through their entire emergency hospital visit, ensuring each interaction is welcoming, engaging, and safe. This role focuses on creating exceptional customer experiences, supporting the clinical team, and representing the company’s customer-first mission in a fast-paced emergency veterinary environment. The coordinator contributes to continuous improvement and helps maintain high standards of service and patient-family satisfaction.
Skills
About Veterinary Emergency Group (VEG)
veg.comVeterinary Emergency Group (VEG) is a 24/7 emergency veterinary care provider that operates animal hospitals and supports pet owners with urgent and emergency medical services for pets.
Recent company news
Indiana ChamberVeterinary Emergency Group in Indianapolis
Apr 10, 2025
The Journal RecordVeterinary Emergency Group opens first OKC location
May 19, 2025
citybizSmall Door Veterinary Raises $55 Million
Jul 29, 2025
Fort Worth ReportVeterinary Emergency Group opens revolutionary emergency pet care in Camp Bowie
Oct 23, 2023
WMTV 15 NEWSVeterinary Emergency Group to open 24/7 facility in Madison
Jul 6, 2024
About Veterinary Emergency Group (VEG)
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Veterinary Emergency Group (VEG).
Salary
$40k – $60k
per year
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