Customer Experience Coordinator (Relief) - Greenville, SC

Veterinary Emergency Group (VEG)(21 days ago)

Greenville, South Carolina, United StatesOnsiteFull TimeJunior$40,409 - $55,040 (estimated)Customer Experience

About this role

VEG is seeking a Customer Experience Coordinator to shape and elevate the client experience in a 24/7 veterinary emergency hospital setting. The role centers on being the primary point of contact for pet owners, ensuring a supportive, professional, and compassionate experience throughout their visit and beyond. This position offers growth opportunities within a rapidly expanding veterinary emergency organization.

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Required Skills

Customer Service
Client Communication
Phone Support
Email Handling
Payment Processing
Data Entry
Practice Management Software
Multitasking
Empathy
Conflict Resolution

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About Veterinary Emergency Group (VEG)

veg.com

Veg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.