Customer Experience Coordinator
Talkingparents
About this role
A Customer Service Representative role focused on communicating with customers via email, providing support for troubleshooting issues on browsers, iOS, and Android devices, and handling customer records. The position emphasizes empathy, effective communication, problem-solving, and adherence to confidentiality protocols.
Skills
About Talkingparents
talkingparents.comTalkingParents is a co‑parenting communication application that helps separated or divorced parents coordinate child custody and parenting logistics through secure, timestamped messaging, a shared calendar, and related tools. It creates an auditable, archived record of exchanges and schedules to reduce conflict and support documentation for mediation or legal needs. The service is available on the web and via iOS and Android apps and focuses on reliable, privacy‑minded communication and practical co‑parenting features like file sharing and printable transcripts.
About Talkingparents
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Talkingparents.
Salary
$30k – $40k
per year