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Customer Service Representative at Liaison International - ApplyBlast

Customer Service Representative

Liaison International

7 months ago

3.8 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

A Non-Admissions Representative at Liaison is responsible for providing excellent customer service to applicants via phone, email, and chat, handling inquiries and troubleshooting issues related to web applications, and maintaining accurate records. The role involves communication, problem-solving, and technical skills, with ongoing training and support to support applicants throughout the application process.

Skills

About Liaison International

liaisonedu.com

Headquarters

Watertown, Massachusetts, United States

Company Size

501-1000 employees

Founded

1990

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Liaison is a higher-education technology company that provides admissions and enrollment management solutions for colleges, universities, and professional schools. Its platform combines application processing, CRM-driven recruitment and engagement tools, event and communications management, centralized application services, and analytics to help institutions attract, enroll, and support students. Liaison emphasizes data-driven workflows, integrations with campus systems, and strategic services to improve recruitment efficiency, student engagement, and enrollment outcomes.