Customer Experience - Dental Lab Technician, Fixed (AU)
Dandy
About this role
Dandy is expanding globally and is hiring a Clinical Support Trainer & CX Expert in Fixed to drive clinical adoption and customer excellence through high-impact training and advanced clinical support, ensuring practices confidently adopt digital workflows. The role involves delivering live onboarding, troubleshooting complex cases, and localizing training content, with travel expected.
Skills
About Dandy
meetdandy.comIndustry
Healthcare
Dandy is a fully digital dental laboratory that streamlines the dental practice experience by integrating cutting-edge technology to improve patient care. The company offers a comprehensive range of services, including free intraoral scanners, advanced manufacturing for dental restorations, and real-time clinical support, enabling dentists to efficiently manage their lab work from scan to delivery. With features like rapid turnaround times and innovative products such as 2-appointment dentures and implosion solutions, Dandy empowers practices of all sizes to enhance operational efficiency and patient outcomes.
Recent company news
New York Real Estate JournalAvison Young arranges 37,400 s/f lease on behalf of Dandy
1 month ago
Dentistry TodayDandy Acquires Neem to Advance Digital Dentistry
Dec 10, 2025
Commercial ObserverDental Tech Company Dandy Inks 37K-SF Lease at 22 Cortlandt Street
1 month ago
Connect CREDental Tech Firm Dandy Leases First Permanent Headquarters
1 month ago
DrBicuspid.comDandy acquires Neem
Dec 16, 2025
About Dandy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Dandy.
Salary
$89k – $111k
per year