Customer Experience Director
claritypay
About this role
The Customer Service Director at ClarityPay leads and manages the customer service team to ensure high-quality support and continuous improvement across channels. The role involves strategic planning, team oversight, process optimization, and collaboration with technology and leadership to enhance customer satisfaction and operational efficiency.
Skills
About claritypay
claritypay.comClarityPay is a fintech company providing pay-over-time financing solutions for large purchases. Its smart credit model lets buyers spread costs over time with transparent fees and lower, predictable payments. The platform emphasizes clarity and simplicity to help consumers make big decisions without financial strain. By offering transparent terms and flexible repayment options, ClarityPay aims to make sizable purchases more affordable and accessible.
About claritypay
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for claritypay.
Salary
$120k – $140k
per year