Krewe

Customer Experience Manager

Krewe

12 days ago
New Orleans, LA
Onsite
Full Time
Senior
0 applicants
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Krewe
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About this role

KREWE is seeking a Customer Experience Manager to lead its Customer Service team, focusing on delivering best-in-class service and fostering customer satisfaction and loyalty. The role involves strategic oversight of customer interactions, team management, and continuous improvement initiatives to enhance the customer journey.

Skills

Krewe

About Krewe

krewe.com

Shoplift is a web experimentation and storefront-editing platform for e‑commerce sites that enables teams to preview, variantize, and deploy visual or functional changes without deep engineering work. Its client script supports a preview control and variant selector, DOM-level actions (innerHTML, attributes, CSS, JS, move/remove/copy), and mutation observers to apply targeted experiments and updates. The product is built to help marketers and merchandisers run A/B tests, personalize layouts, and roll out theme or content changes safely. Developers can extend behavior with custom scripts and integrations.

About Krewe

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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