Customer Experience Executive
Probe Group(21 hours ago)
About this role
The role involves managing customer interactions through inbound and outbound calls and emails related to energy supply services for Australian businesses. The position emphasizes customer service, compliance, and organization-wide collaboration, within a contact center environment.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Conflict Resolution
- Relationship Building
- Data Entry
- Negotiation
- Analytical Skills
- Service Delivery
- Time Management
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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