Accel Entertainment

Customer Experience Field Specialist

Accel Entertainment(5 days ago)

Peoria, ILOnsiteFull TimeTrainee$55,000 - $65,000Customer Service
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About this role

The Customer Experience Specialist role involves visiting gaming locations to ensure service quality, evaluate location appearance, and address operational issues. The position focuses on building strong relationships with partner locations and supporting a high standard of customer service in a field-based environment.

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Required Skills

  • Customer Service
  • Field Service
  • Communication
  • Troubleshooting
  • Relationship Building

Qualifications

  • Valid Driver’s License
  • Over 21 years old
  • Ability to obtain Illinois Gaming Terminal Handler’s license
Accel Entertainment

About Accel Entertainment

accelentertainment.com

Accel provides slot machines, redemption terminals, and amusements to bars, restaurants, convenience stores, truck stops, and fraternal and veteran establishments across the country. Our focus is providing unmatched customer support, guidance, and compliance expertise so our partner establishments can grow their businesses and generate more revenue.

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