Customer Experience Specialist
SQUIRE
About this role
The Customer Experience Specialist (CES) at SQUIRE is a support role focused on retention, engaging customers to prevent cancellations and upsell opportunities. It involves providing product guidance, handling escalated issues, and collaborating with various teams to enhance customer satisfaction and product adoption.
Skills
About SQUIRE
getsquire.comSquire is a full‑service business management platform built specifically for barbershops and independent barbers. It combines online booking and scheduling, point‑of‑sale and payments, client and staff management, marketing tools, and branded customer‑facing products (booking pages/apps). The platform also includes consumer discovery features like "Find a Barber" to drive bookings and helps shops streamline operations, increase retention, and grow revenue.
Recent company news
GlobeNewswireRAMACO RESOURCES DEADLINE REMINDER: Bragar Eagel & Squire,
4 hours ago
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4 hours ago
National TodayBragar Eagel & Squire Investigating Boston Scientific Over Alleged Investor Losses
1 day ago
GlobeNewswireBragar Eagel & Squire, P.C. Reminds Investors That Class
3 days ago
GlobeNewswireBATH & BODY WORKS URGENT DEADLINE: Bragar Eagel & Squire,
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About SQUIRE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SQUIRE.
Salary
$65k
per year