Customer Experience Lead, Bilingual (Spanish/English)
France Cars SAS AAA(1 month ago)
About this role
A Customer Experience Team Lead at DraftKings oversees a bilingual customer support team, ensuring high-quality service across email, chat, and social channels. The role supports operational improvements and drives a positive, inclusive team environment within a regulated gaming technology company. It may require obtaining a state gaming license as a condition of employment.
Required Skills
- Bilingual
- Customer Support
- Coaching
- Leadership
- Escalation Management
- Workflow Improvement
- Time Management
- Spreadsheets
- Reporting
- Communication
Qualifications
- Bachelor's Degree or Equivalent
- Gaming License (May Be Required)
About France Cars SAS AAA
bloomberg.comBloomberg is a global leader in financial information and technology, providing data, news, and analytics to financial professionals around the world. The company offers an array of products and services, including the Bloomberg Terminal, which delivers real-time data and insights for trading, investment, and risk management. With a commitment to innovation, Bloomberg combines cutting-edge technology with extensive market expertise to empower financial professionals in making informed decisions.
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