Customer Experience Lead, Bilingual (Spanish/English)
DraftKings
About this role
A Customer Experience Team Lead at DraftKings oversees a bilingual customer support team, ensuring high-quality service across email, chat, and social channels. The role supports operational improvements and drives a positive, inclusive team environment within a regulated gaming technology company. It may require obtaining a state gaming license as a condition of employment.
Skills
Qualifications
About DraftKings
draftkings.comN/A
Recent company news
News-Press NOWDraftKings and ESPN Detail Plans to Provide Account Linking for Customers
1 week ago
Charlotte ObserverDraftKings money funneled through super PACs is buying ads in Cabarrus election
2 weeks ago
GlobeNewswireDraftKings Reports Third Quarter 2025 Results
Nov 6, 2025
GlobeNewswireDraftKings Acquires Railbird to Advance Future Growth in Prediction Markets
Oct 21, 2025
Yahoo FinanceDraftKings Announces Close of $600 Million Upsized Term Loan B Facility
Mar 4, 2025
Salary
$54k – $67k
per year
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