Clover Health

Customer Experience Lead

Clover Health(4 months ago)

United States, Houston, TX, TexasOnsiteFull TimeManager$98,298 - $129,807 (estimated)Customer Service
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About this role

Clover Health is focused on providing affordable and high-quality healthcare plans for seniors, utilizing data and technology to improve care. They are committed to innovation in health insurance and delivering value through personalized, efficient service. The company emphasizes diversity, inclusion, and employee well-being.

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Required Skills

  • Coaching
  • Performance Management
  • Customer Service
  • Leadership
  • Team Building
  • Regulatory Compliance
  • Call Center
  • AI Tools
  • Customer Engagement
  • Problem Solving
Clover Health

About Clover Health

cloverhealth.com

Clover Health is a Medicare Advantage provider offering HMO and PPO plans—many with $0 monthly premiums—bundling expanded benefits like dental, vision, and hearing. Headquartered in Jersey City, NJ, the company serves Medicare beneficiaries across multiple U.S. markets. Clover emphasizes a technology- and data-driven approach to care management, aiming to support providers, coordinate primary care, and improve member outcomes. It positions itself as a member-focused alternative designed to lower costs and simplify access to preventive and routine services.

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