Customer Experience Lead

DXC Technology(6 days ago)

Fort Mill, SCOnsiteFull TimeSenior$92,331 - $126,168 (estimated)Customer Experience

About this role

The Customer Experience Lead is responsible for developing and refining customer experience initiatives to foster customer loyalty and strengthen relationships across the organization. They collaborate with cross-functional teams and act as a strategic visionary to improve customer interactions and satisfaction.

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Required Skills

Customer Experience
Leadership
Data Analysis
Process Improvement
CRM Platforms
Customer Feedback
Team Mentoring
Cross-Functional Collaboration
Customer Satisfaction
Communication

About DXC Technology

dxc.com

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.

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