Truemed
The Customer Experience Lead at Truemed focuses on building trust and long-term value through exceptional customer interactions, while scaling support operations and improving customer satisfaction. The role combines hands-on support with operational leadership and continuous improvement across tooling and team performance.
Truemed is a payments platform that enables health and wellness purchases to be paid with HSA/FSA funds, using pre-tax dollars. It partners with leading brands to make fitness equipment, supplements, and health technology eligible for HSA/FSA purchases. Qualified customers can save an average of 30% on eligible health purchases with Truemed. Founded in 2022, Truemed focuses on simplifying tax-advantaged wellness spending.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Truemed.
22% above the average for this role