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© All Rights Reserved. ApplyBlast.com
KiwiRail
As a Customer Experience Lead at KiwiRail, you will shape how the freight division delivers experiences for its customers by leading service design and customer insight initiatives. Working alongside the Head of Customer Experience, you will collaborate across teams to understand customer needs, map journeys, and turn insights into practical improvements that influence business decisions. This role is central to embedding customer thinking into projects, operations, and future planning to support meaningful change.
Headquarters
Mount Victoria, Wellington, New Zealand
Company Size
1001-5000 employees
Founded
2008
Of KiwiRail's four core values, 'Care and Protect' is the one our people live and breathe by. It is why our Zero Harm vision is to become the leading health and ...
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for KiwiRail.
KiwiRail didn’t post a salary, so this is our estimate from similar listings.
43% below the average for this role