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© All Rights Reserved. ApplyBlast.com
Docsdiesel
The Customer Experience Lead will own the end‑to‑end customer journey, managing a small team while developing AI‑powered tools and workflows to improve response times and maintain a personal touch. The role combines hands‑on problem solving across phone, email, and social channels with strategic initiatives to streamline support processes and enhance overall brand reputation.
Doc's Diesel is an online retailer offering a wide range of aftermarket maintenance parts and products for both diesel and gas trucks, including filters (engine, fuel, oil, cabin, and CCV), brake and hub kits, transmission kits, oils, additives, fluids, and wiper products. They serve diesel owners, fleets, and repair shops with vehicle-specific product selections across major platforms like Cummins, Powerstroke, Duramax, EcoDiesel, and more. Doc's Diesel also supports wholesale and dealer programs and offers loyalty and military discount programs in addition to direct online sales.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Docsdiesel.
40% below the average for this role