JobFormance
The Customer Experience Manager role involves functional consulting and client engagement to help Federal Government and Department of Defense stakeholders shape processes, navigate implementation, and improve post-go-live experiences. Working within an Agile team, the position connects agency needs with system configuration, testing, integration coordination, and ongoing support. This role provides influence across the implementation lifecycle and direct engagement with government stakeholders to translate recommendations into better workflows.
Headquarters
Wheaton, Illinois, United States
JobFormance is an executive search and recruitment firm with over four decades of experience, specializing in connecting top-tier talent with leading organizations across industries such as technology, healthcare, finance, manufacturing, and consumer goods. They offer tailored search strategies, presenting qualified candidates within 14 business days and facilitating placements within an average of 72 days. JobFormance also provides job seeker resources, including tips, insights, and book recommendations for candidates and leaders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JobFormance.
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