Customer Experience Manager

Outreach(1 month ago)

Seattle, WAOnsiteFull TimeMedior$104,483 - $139,532 (estimated)Product Operations

About this role

As a member of the Product Operations team at Outreach, you will support Product and Engineering as well as cross-functional teams to ensure operational excellence and alignment across various programs. You will work closely with leaders to drive progress, coordinate projects, and contribute to initiatives that advance the business. This role requires an organized and proactive individual who can help translate plans into actionable outcomes and support the execution of strategic initiatives.

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Required Skills

Program Coordination
Stakeholder Collaboration
Problem Solving
Metrics Reporting

Qualifications

2-4 Years Experience
Familiarity with SaaS Platforms
Experience Supporting Cross-Functional Programs

About Outreach

outreach.io

Outreach is a sales engagement and revenue operations platform that helps revenue teams automate prospecting, manage multi-channel cadences, and capture sales activity to drive pipeline. It offers sequencing for email, calls, and meetings, activity capture and analytics, forecasting and coaching tools, and deep integrations with CRMs and common sales tech. Outreach is designed to boost rep productivity and conversion rates through workflow automation, performance insights, and workflow orchestration. Companies choose Outreach for its automation capabilities, analytics-driven coaching, and enterprise-grade integrations.

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