Process Strategy and Optimization Manager
Airbnb(14 days ago)
About this role
The Process Strategy and Optimization Manager at Airbnb leads large-scale, cross-functional initiatives within Fraud and Safety Operations to advance strategic goals around user safety, fraud reduction, and operational efficiency. This individual contributor role partners with Product, Engineering, Data Science, Policy, and Shared Services to translate operational needs into product, policy, and system requirements and drive strategic alignment across teams.
Required Skills
- Process Improvement
- Program Management
- Operational Leadership
- Stakeholder Management
- Cross-Functional Collaboration
- Data Analysis
- KPI Tracking
- Quality Assurance
- Process Governance
- Project Management
+6 more
Qualifications
- Bachelor's Degree in Engineering, Science, or Related Field
- Master's Degree (Preferred)
About Airbnb
airbnb.comAirbnb is a global travel marketplace that connects people seeking short-term lodging and local experiences with hosts who list unique homes, apartments, boutique stays, and activities. Beyond accommodations, it offers curated “Experiences” (tours, classes, guided activities) and tools for hosts such as pricing, calendar management, secure payments, and protection programs. Travelers choose Airbnb for its wide selection of distinctive listings, community reviews and trust-and-safety features, and a convenient booking platform available worldwide.