Customer Experience Manager

C+C(11 days ago)

Miami, FLOnsiteFull TimeSenior$75,000 - $95,000Customer Experience

About this role

A Customer Experience Manager at C&S Wholesale Grocers develops and maintains effective business relationships with customers, focusing on operational satisfaction and issue resolution. The role involves managing communication, coordinating operational planning, and supporting customer KPIs, while contributing to the company's mission of feeding communities.

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Required Skills

Retail Operations
Supply Chain
Communication
Project Management
Data Analysis
Customer Service
Bilingual
Business Acumen
Computer Systems
Stakeholder Management

Qualifications

Bachelor's Degree - Business
Bachelor's Degree - Art

About C+C

cswg.com

C&S Wholesale Grocers, founded in 1918, is a leading U.S. food and grocery wholesaler that provides distribution and supply‑chain solutions to supermarkets, independent grocers and other food retailers nationwide. The company operates a network of distribution centers and offers logistics, procurement, merchandising and private‑label programs to help retailers manage assortment and inventory. With a century‑long heritage of innovation, C&S emphasizes technology‑enabled operations and tailored retail support to improve efficiency and service.

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