Brightree

Customer Experience Manager

Brightree(3 days ago)

RemoteFull TimeSenior$45,000 - $62,000Customer Service/Operations
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About this role

The Customer Experience Manager at ResMed is responsible for managing relationships with customers, onboarding new clients, analyzing business performance, and collaborating internally to improve service quality. The role emphasizes proactive communication, problem-solving, and fostering strong partnerships to support the company's healthcare management solutions.

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Required Skills

  • Salesforce
  • Smartsheet
  • Excel
  • Customer Service
  • Communication
  • Relationship Building
  • Healthcare Management
  • Data Analysis
  • Problem Solving
  • Process Improvement

Qualifications

  • Bachelor's Degree
  • Minimum of 5 years related experience
Brightree

About Brightree

brightree.com

SaaS Software solutions for HME & pharmacy providers helps automate you business and enables you to deliver a world-class patient experience

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