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Customer Experience Manager at Five Below - ApplyBlast

Customer Experience Manager

Five Below

5 months ago

2.9 on Glassdoor

Auburn, IN

Hybrid

Full Time

Senior

0 applicants

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About this role

A Store Team Lead at Five Below drives exceptional customer service and operational excellence, leading crews to meet sales goals and maintain brand standards. The role involves managing front-end operations, training team members, and performing administrative duties while ensuring a safe and welcoming shopping environment.

Responsibilities

Lead store crews to achieve customer service score goals
Manage front-end operations and merchandising standards
Train and coach associates on best practices
Perform store maintenance and opening/closing procedures
Assume full store management duties in absence of manager

Skills

Qualifications

High School Graduate2 Years Management Experience

About Five Below

fivebelow.com

Headquarters

Philadelphia, Pennsylvania, United States

Company Size

10001+ employees

Founded

2002

View Profile

Five Below is a U.S. specialty value retailer that sells trend-right, low-priced merchandise primarily aimed at tweens, teens, and families. Its stores and website offer products across categories such as toys, games, room decor, beauty, electronics, clothing, candy, and seasonal items, generally priced at $5 or below with some higher-priced items in select assortments.