QBE European Operations
A Customer Experience Manager at QBE leads the Voice of Customer (VOC) programme for European Operations, ensuring feedback is captured, analyzed, and translated into actionable business improvements. The role involves designing surveys, generating insights through analytical techniques, and influencing senior leaders across claims, underwriting, and market management teams. Working collaboratively with Group CX leaders, the manager drives closed-loop processes and embeds customer-centric decision-making within the organization.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
1886
QBE offers business insurance across the globe, with sector specialist products providing flexible, tailored policies to cover even the most unusual risks.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for QBE European Operations.
39% above the average for this role