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© All Rights Reserved. ApplyBlast.com
Ford
The Customer Experience Manager at Ford Pro operates at the intersection of experience design and transformation strategy, connecting prioritized customer needs to execution. This role focuses on redesigning fleet customer experiences across shopping, purchasing, and ownership by translating insights into scalable service models and journey designs. The position requires cross-functional collaboration to ensure intentional, consistent, and measurable customer experiences that evolve Ford's commercial relationships.
Headquarters
Dearborn, Michigan, United States
Company Size
10001+ employees
Founded
1903
Ford is an American automaker that designs, manufactures, and sells a full lineup of vehicles — cars, SUVs, crossovers, trucks, vans and commercial vehicles — with expanding hybrid and electric offerings. Its consumer-facing site supports shopping and ownership with photos, build & price tools, inventory search, pricing & incentives, and product and technology updates. Branded “Built for America,” Ford emphasizes vehicle technology, innovation in electrification, and broad dealer and service support for consumers and businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ford.