ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Senior Manager, Client Experience & Service Design at Sun Life - ApplyBlast

Senior Manager, Client Experience & Service Design

Sun Life

22 days ago

Hong Kong, Hong Kong, China

Onsite

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Senior Manager, Client Experience & Service Design will convert client and market research into differentiated propositions and measurable improvements across priority client journeys. This role leverages design thinking and journey mapping to uncover client needs, translating findings into prioritized actions and implementation roadmaps. Success requires strong cross-functional collaboration to align stakeholders and redesign experiences across key lifecycle touchpoints.

Responsibilities

Lead journey mapping and translate insights into actionable solutions
Drive cross-functional experience improvement and implementation
Develop and activate distinctive client value propositions

Skills

About Sun Life

sunlife.ca

Headquarters

Kansas City, Missouri, United States

Company Size

10001+ employees

Founded

1865

View Profile

We offer trusted insurance products and investment solutions to Canadian residents and organizations. Get secure access to your employee benefits, health claims and group savings plans. Or, connect with a Sun Life advisor to get life or health insurance, set up a savings plan, open an RRSP and TFSA and more.