PM Consulting
The Customer Experience Manager is responsible for developing and implementing strategies to enhance customer satisfaction and loyalty across various channels. This role involves monitoring customer journey touchpoints, managing feedback and escalations, and collaborating with cross-functional teams to improve service delivery. The position requires leading and mentoring a CX team while analyzing customer metrics to drive business improvements.
Established in the year 2006, PM Consulting stands to be one of the preferred human capital and executive search consulting companies in Philippines backed up by its discipline of managing human capital solutions, network of people and most importantly its passion for driving business through people.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PM Consulting.
PM Consulting didn’t post a salary, so this is our estimate from similar listings.
87% above the average for this role