Prudential Hong Kong
This role supports the CX Lead in institutionalizing Customer Experience and driving journey improvement projects to enhance Net Promoter Score. It leads the digital customer experience and AI agenda, setting strategy and delivery priorities for myPrudential and key digital touchpoints. The position leverages customer feedback, behavioral data, and responsible AI to simplify journeys and improve digital adoption.
Headquarters
Quarry Bay, Hong Kong Island, Hong Kong
Company Size
1001-5000 employees
Founded
1848
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Prudential Hong Kong.
Prudential Hong Kong didn’t post a salary, so this is our estimate from similar listings.
30% below the average for this role