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© All Rights Reserved. ApplyBlast.com
BankPlus
The Customer Experience Manager provides strategic leadership and operational oversight for the Customer Experience Center, focusing on service excellence, workforce management, and technology administration. This role drives continuous improvement in customer experience and employee engagement while managing contact center technologies like Genesys. The position collaborates with internal teams and external vendors to optimize processes and support the bank's strategic initiatives.
BankPlus is a Mississippi-based community bank, serving individuals and businesses since 1909. It provides retail and commercial banking products including checking and savings accounts, mortgages and consumer loans, commercial lending, investment and wealth-management services, and online/mobile banking. FDIC-insured, BankPlus emphasizes local community investment and customer service through its branch network across Mississippi. Contact and account details are available on its website.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BankPlus.
BankPlus didn’t post a salary, so this is our estimate from similar listings.
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